FAQ

How Can We Help You?

Below you will find answers to the most frequently asked questions about silk products.

1. No minimum order quantity, one piece can be customized
2. Can produce a variety of fabrics and textiles
3. Have our own professional sales, design team and our own production factory
4. We have a strict quality control system, from fabric inspection to product inspection, the product qualification rate is 99.99%
5. Quick response, 24-hour online sales, sample production time is 1-7 working days
6. We keep all customer information strictly confidential and sign a confidentiality agreement
7. We ensure that we can discuss your requirements at any time and ensure your complete satisfaction.

Of course! You can always customize a perfect sample before placing a large order. Sample time usually takes 1-7 days, depending on the details and requirements you need.

Contact us to request a sample now!

Of course, we are a large factory and can customize all your needs, including printing, embroidery and various logos. In addition, we have a number of deep cooperation and reliable packaging companies, which can customize various packaging, cards and tags for you.

Air: 3-7 days, Land: 10-25 days, Sea: 15-30 days. It depends on your delivery address and the shipping method you choose.

All of our products are OEKO-TEX100 certified, and our silk fabrics have SGS ingredient test reports, which include whether it is 100% mulberry silk, as well as special silk fabrics such as silver ion silk fabrics and hyaluronic acid silk fabrics.

You can contact customer service immediately, leave your email address or add our WeChat and WhatsApp to get a reasonable and accurate quotation. Including specific details, including but not limited to size, fabric and design.

We don't have MOQ, one piece can be customized.

Please contact us, we need to know your custom details and quantity so that we can know the correct production time. We have more than 20 production lines, and even large quantities usually take no more than 30 days to produce.

Yes, we have our own digital printing machine and can print on silk and other fabrics, you just need to provide the pictures.

We accept FCA FOB, CIF, DAP and DDP. This depends on each case.

Get Started With Silkua Silk Now!

We always want to make sure that our customers are getting the best deal, so let us know what you’re interested in and we’ll get back with a quote!

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